Shipping & Delivery
Our Shipping & Delivery Promise:
In order to deliver on our promise of exceedingly personal service and ensure prompt delivery of your fabulous order, we guarantee to process all in stock items within 1-2 business days and make every attempt to deliver your package within 3-5 business days after it ships from our warehouse.
Shipping & Delivery in the US and abroad:
We deliver through the standard USPS delivery to the US and other countries for the items shipped from the US. We use standard Nepalese Post to deliver the items shipped from Nepal to abroad.
Delivery in Nepal
All orders to Nepal are delivered on the delivery date chosen by customers while placing gift orders. All items for Kathmandu valley (Kathmandu, Lalitpur, Bhaktapur, Kirtipur) deliveries are home-delivered with Cartmandap Vehicles by our staffs. For the time being, we only serve in Kathmandu Valley. If you have gift orders to outside the valley (Banepa, Dhulikhel, Panauti etc), please confirm with us prior to making an order so that we can check the possibility of delivering there. We do not guarantee any specific time of the day for the delivery, however, we try all our effort to make the delivery on time specified by the customer. For all gifts in Kathmandu valley, (except the items under same day delivery category) please order at least 24 hours prior to the delivery. We do not take responsibility for delivering the other gifts on the same day.
For all the deliveries in Nepal, the delivery might be rescheduled for the earliest possible day, should there be any unexpected uncontrollable situations such as political strikes, riots or natural disasters. We'll update our customers if such condition happens.
We send the email and/or photo confirmation to customers for the items delivered in Nepal.